I Sent BNC from an exchange to my Bifrost address and i did not get it

8mos ago
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I bought in swap space 100 dollars of BNC (i used this exchange all the time without any problem... )
i put my bifrost address eQixLCL7eGJENHEC5rNQemPmctnenHk3mYn9TTRgRePNxho
And i did not get my BNC coins.... Why is that?

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Hi @eQix...Nxho

I don't see any movement of some equivalent BNC amount to 100$ to this address (around 140 to 150 $BNC).
Check the status of your transfer on CEX and see with your exchange.

Please check on which network you sent the BNC on too. There are 2.

Your Bifrost-Polkadot account: https://bifrost.subscan.io/account/eQixLCL7eGJENHEC5rNQemPmctnenHk3mYn9TTRgRePNxho?tab=transfer
Your Bifrost-Kusama account: https://bifrost-kusama.subscan.io/account/eQixLCL7eGJENHEC5rNQemPmctnenHk3mYn9TTRgRePNxho?tab=transfer

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